Terms of service

Welcome to Disorder. By accessing our website or placing an order, you agree to the following terms:

1. Overview

These Terms of Service govern your use of disorderstore.com, operated by Disorder. Throughout the site, the terms “we,” “us,” and “our” refer to Disorder. Please read them carefully.

2. Orders

  • All orders are subject to acceptance and availability.
  • Prices listed are in INR and may be changed without prior notice.
  • Order confirmation will be sent to the email or number provided at checkout.

3. Payments

We accept major payment methods including:

  • UPI
  • Credit/debit cards
  • Wallets
  • Net banking
  • Cash on Delivery (COD) — subject to the COD Policy

4. Cash on Delivery (COD) Policy

  • Available only for orders below ₹1,500
  • A ₹50 COD fee is applicable.
  • Not valid on custom, made-to-order, or limited edition items.
  • Orders may require WhatsApp or call confirmation before dispatch.
  • Lack of response may result in cancellation.
  • Customers with repeated COD rejections may be blocked from future COD use.

5. Returns & Exchanges

All returns and exchanges are governed by our Return & Refund Policy.
We do not offer payment refunds under any circumstances.

6. Intellectual Property

All content, logos, product designs, and visuals on this website are the intellectual property of Disorder. Unauthorized use, reproduction, or resale is strictly prohibited.

7. User Responsibility

You agree not to use the site for illegal or unauthorized purposes. Misuse of products or abusive behavior toward the brand may result in order cancellation or refusal of service.

8. Limitation of Liability

We are not responsible for delays, damages, or losses caused by courier services or external factors beyond our control.

9. Contact Information

Questions about the Terms of Service or anything else should be sent to contact@disorderstore.com